I received an email saying my order was delivered, but I'm missing some items.

Don't panic! Many orders, especially when they include larger items like FirePits and FirePit accessories, are shipped in multiple packages. Each of these packages have separate tracking numbers, and they may be delivered at separate times. 

 

It's easy to find the tracking information for these other items! Check out that initial email letting you know your order was shipped. Click the tracking link, and scroll down on that page to see all associated shipments.

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