We do not offer exchanges, only refunds on returns. If you wish to exchange an item, you may purchase your desired product as a separate order before or after we refund the original returned item.
Articles In This Section
- What is BioLite's official Cancellation & Return Policy?
- How can I return my order?
- What is BioLite's Warranty Policy?
- How do I register my product for warranty protection?
- What qualifies for a return at BioLite?
- Can I exchange my product instead of returning it for a refund?
- How soon will I receive a refund for my return?
- Do you offer repairs or replacement parts for products?
- My product is outside of its warranty period, and it's not working anymore. Can you still help?
- My product isn't working anymore. How can I create a warranty claim?