The HolyFit Guarantee is for customers who purchase the HeadLamp 200, HeadLamp 330 or HeadLamp 750 at the BioLite Shop (bioliteenergy.com). With this guarantee, you may remove the product from packaging and test it out for 30 days – run with it, camp with it, live with it! If you are not satisfied with the fit of your HeadLamp within that timeframe, return the unit and BioLite will refund your purchase. To request a return under the HolyFit Guarantee, please contact Customer Support for a prepaid return label (emailed via a PDF) and next steps. Refunds will be issued upon receipt of the original unit. Please note, HolyFit Guarantee does not cover abuse of product.
Articles In This Section
- How do I contact Customer Service?
- Where can I find the serial number on my product?
- I'm interested in becoming a reseller. Who should I contact?
- Will BioLite donate a product to my raffle or fundraiser?
- I would like to partner with BioLite as a potential ambassador, content creator, or influencer – who do I contact?
- I have a press or media inquiry. Who do I contact?
- What is BioLite's mission statement? Does BioLite have an impact report?
- Tell me about BioLite's origins!
- Does BioLite have a Pro Program?
- Where can I buy an EcoZoom stove?