The BioLite Online Shop is still open and shipping orders! Like a lot of other companies, we've experienced new challenges, delays and constraints in logistics over the last year and a half. Our teams are working incredibly hard to get our products into your hands. We still ask that you allow up to 3 business days after purchase to receive your tracking information. Due to larger than normal shipping volumes and carrier constraints, shipping and fulfillment could take longer than usual. Thanks for your patience and support for our team.
Articles In This Section
- How much does shipping cost?
- It's been a few days and my order hasn't shipped.
- My tracking link seems broken? Why is this? (Canadian Customers)
- How do I qualify for free shipping?
- My order's tracking information has been in 'Pre-Shipment' for a week. Why haven't you shipped it yet?
- The tracking information on my order hasn't been updated in a week. What's up with that?
- How long until my order ships?
- Shipping Exceptions - US
- COVID-19 Shipping Update
- What are your shipping timelines?