If you'd like to return your order, please send a message to our support team HERE with "RETURN REQUEST - ORDER#" in the subject line. If your order is eligible for return, we'll authorize the return and send instructions for shipping your order back to our warehouse!
Articles In This Section
- What is BioLite's official Cancellation & Return Policy?
- How can I return my order?
- What is BioLite's Warranty Policy?
- How do I register my product for warranty protection?
- I got a gift with purchase but am looking to return my order - do I have to return the gift?
- What qualifies for a return at BioLite?
- Can I exchange my product instead of returning it for a refund?
- How soon will I receive a refund for my return?
- Do you offer repairs or replacement parts for products?
- My product is outside of its warranty period, and it's not working anymore. Can you still help?